Let’s break it down in simple terms.
Automation is critical infrastructure now; it has become an everyday “must have” tool within supply chains. Managers of manufacturing plants, distributors and wholesaler companies do not have the time or resources to continue managing their order fulfillment processes manually.
This is why Globus systems can serve as your strategic Cleo support partner and provide assistance with implementing the full capabilities of the Cleo cloud integration partner ORCA position to automate the Order-to-Cash process. Here’s the lowdown on what that means.
What is Order-to-Cash Automation?
Order-to-Cash (O2C) automation streamlines the entire process—from receiving a purchase order to collecting payment. Instead of juggling emails, spreadsheets, manual order entries, and invoice follow-ups, automation handles it all in real time.
The result?
- Faster order processing
- Reduced errors
- Lower Day Sales Outstanding (DSO)
- Stronger cash flow
With the right cleo support partner, this transformation becomes structured, scalable, and aligned with your business goals.
How ORCA Works — Simplified
CIC ORCA is designed for businesses that want to offer a digital buying experience without forcing their customers to implement EDI.
Here’s what makes it powerful:
Buyers log into an intuitive web portal.
They shop just like they would on an eCommerce platform.
Behind the scenes, ORCA automatically converts those transactions into EDI and pushes them directly into your ERP system.
No EDI knowledge required on the buyer’s side.
No manual intervention required on yours.
As an experienced Cleo cloud integration partner, Globus ensures this entire workflow connects seamlessly with your ERP, WMS, and TMS systems.
10 Key Benefits of ORCA — Powered by the Right Cleo Support Partner
1. Non-EDI Buyer Integration
Not all trading partners are EDI-ready. ORCA bridges that gap through a centralized portal. As your cleo support partner, Globus ensures even non-EDI buyers are digitally integrated into your ecosystem—without disruption.
2. Amazon-Like B2B Experience
Today’s B2B buyers expect convenience. ORCA delivers a familiar, self-service shopping experience with real-time inventory visibility—driving faster order placements and higher satisfaction.
3. Seamless Portal-to-ERP Integration
Orders flow automatically from the portal into your ERP system. No duplicate data entry. No mismatches. As a certified Cleo cloud integration partner, Globus ensures real-time synchronization across your backend systems.
4. Pre-Built EDI Documents
ORCA comes with templated, out-of-the-box EDI documents. Your team doesn’t need to build everything from scratch. Globus configures and customizes these documents for your unique trading partner requirements.
5. Intelligent Inventory Management
Inventory sync prevents overselling and stockouts. Real-time updates ensure your product availability and pricing remain accurate across channels.
6. Automated Order Processing
From receipt to fulfillment, automation eliminates manual errors. Orders are processed faster, accurately, and without operational bottlenecks.
7. Self-Service Order Management
Buyers can place, modify, and track their orders independently. This reduces support queries and frees up your internal teams to focus on growth.
8. Dynamic Pricing & Product Recommendations
Pricing rules can be tailored by customer, segment, or contract. Promotions, discounts, and featured product pushes can be managed centrally—without manual rework.
9. Enhanced Supply Chain Visibility
Real-time dashboards provide visibility into order status, inventory levels, and shipment updates. With Globus Systems as your cleo support partner, these insights become actionable intelligence.
10. Multi-Language Global Support
ORCA supports over 20 languages—making global expansion easier. As your Cleo cloud integration partner, Globus helps you scale across regions without integration roadblocks.
Why Globus Systems as Your Cleo Support Partner?
Technology alone doesn’t drive results. Implementation, customization, monitoring, and continuous optimization do.
As a dedicated cleo support partner, Globus Systems goes beyond basic deployment:
- End-to-end Cleo Integration Cloud configuration
- ERP, WMS, TMS system integration
- Trading partner onboarding
- SLA monitoring and error resolution
- Ongoing optimization and performance tuning
- Post-implementation support
When you work with a true Cleo cloud integration partner, you’re not just installing software—you’re building a resilient, automated supply chain foundation.
Take the Next Step Toward Full EDI Automation
Manual order processing creates delays. Non-EDI partners slow down digital transformation. Fragmented systems increase risk.
ORCA—implemented and optimized by the right Cleo support partner—removes that complexity.
If you’re ready to modernize your Order-to-Cash cycle, improve cash flow visibility, and create a seamless B2B buying experience, it’s time to work with Globus Systems.
Let’s turn your EDI automation into a competitive advantage.
